Shameless Plug: Calling the Exterminator Isn’t a Bad Thing

Calling the Exterminator Isn't a Bad Thing

Are you ashamed to call The Bug Man? We don’t think it’s shameful that you need our help. We’re proud of you for calling us and letting us help protect your family.

Customers are interesting.

Some of them rave about pest control.
“Now, honey, let me tell ya. I love your mosquito service. I can sit in my yard all day and not get a single bite. But my friend, Jeannie. Now she’s always gettin’ bit up real bad. But I’m not, cuz y’all come out here and spray my property and you do a real good job.”

Some of them have a lot of questions about pest control.
“So is your termite service separate from your pest control? Or is it all bundled together? What if I need one and not the other? Can I do that? Is that ok? How much does that cost?”

 And, still, there are other customers who call us, with what sounds like a sense of shame.
“Uh. Hi. My name is_________. Um. *nervous laughter* I’ve…*clears throat* I’ve never called an exterminator before. *sigh* Wh-wh-wha-how, uh, how much does it cost to get rid of bugs? I’ve got mice. And I have seen a few spiders. And I really don’t like bugs. I’m sorry, I’m not sure what to ask you. I’ve never needed an exterminator before…”

We named this post “Shameless Plug” because we want you to feel shameless when you call us. 

Rest easy, folks. It is ok to call the exterminator. It’s not a shameful thing to call The Bug Man. We don’t think you’re grimy and gross when you call us. Pretty much every homeowner has an encounter with bugs.

When you ask us to come treat your home, we don’t assume that it’s your fault that you’ve got bugs. We don’t imagine your home as a rickety shack destined to be featured on the show Hoarders.

Rather, we imagine you as a friendly Middle Tennessean. We envision you as a homeowner in Murfreesboro who wants to be educated on the best practices for keeping pests out. We think you’re a good mom or dad in Lebanon who wants to protect your family by keeping your home pest free.

Don’t be ashamed to call us, because we’re not ashamed of you. We are proud of you for taking care of your loved ones. And we’re honored that you let us help you do that.

Customer Service Testimonials

Customer Service Testimonials

Like most people, we love being told that we’re doing a good job. It’s encouraging and uplifting. Whenever a customer calls or writes in to tell us that they appreciate our services, it makes our day! Recently, Sean H. sent us an email to tell us how much he appreciated his technician. We’d like to share it with you.Like most people, we love being told that we’re doing a good job. It’s encouraging and uplifting. Whenever a customer calls or writes in to tell us that they appreciate our services, it makes our day!

Recently, Sean H. sent us an email to tell us how much he appreciated his technician. We’d like to share it with you.

Hello Dan, I hope you don’t mind that I got your email from your receptionist, I just want to let you know that I had a great experience with Stan, a new employee of yours. He was very knowledgeable and personable. I was comfortable having him in and around my house. He answered all my questions with genuine interest and effort and made suggestions based on my questions. I had never used The Bug Man before, but you can be sure that I will continue to do so and also recommend them to my friends and family. Please give Stan another thank you from me. 

Thanks for the encouragement, Sean! It’s a pleasure to serve you.

If you Googled The Bug Man, you’d most likely find our Places page. A recent review from Wisegal had this to say about us:

Decided to give this company a try. They went above my expectations for service and I trust their product, being I was concerned about my animals.

Another review–written by an anonymous source and taken from Superpages.com–reads as follows:

I have had a few different exterminators come to my home. I lost faith in them until I called The Bug Man and they sent a technician named Dan Lambert to my house, I was impressed immediately, he showed up actually a little early after calling and treated my house very well. He explained everything he was doing, saw him do things I had never seen an exterminator do. Very professional. This young man took care of an ant problem in one visit, that two other companies could not do in three years. I believe The Bug Man is the only true exterminator company in Rutherford County. 

We are grateful for feedback from our customers. If you ever come across a listing about The Bug Man on the internet, we welcome your comments and feedback.